On our website we encourage people to "Call for an Authorized Rock-Ola Dealership". As a result, I'm on the phone a lot, finding out what consumers want, answering questions and usually directing them to an Authorized Rock-Ola Dealership. Turns out we have one of our best-selling dealerships almost in our own backyard -- that is, Game Room City in Santa Fe Springs, CA.
I recently got to pay Becky, Jim and Dennis a visit at the store... also met Maverick, Super Dog.
From the introduction of the Rock-Ola Music Center back in 2006-2007, Game Room City was among the first of our dealerships to embrace the new technology, learn more about it and to sell it. As a result, GRC is among our top 5 music center dealerships, worldwide.
A couple of years ago Game Room City partnered on a really interesting project with artist Michael Godard. Possibly the best-selling artist today, Godard hand-painted his trademark "olive" characters and martinis on a black Rock-Ola bubbler cabinet, then painted a black pool table to match. This is just one example of the "out-of-the-box" business philosophy that has kept Game Room City at the top of the home game-room business in Southern California and beyond.
But success is not limited to clever marketing alone. GMC truly earns their fine reputation and customer loyalty by backing their sales up with good old fashioned customer service. In my chat with Becky it was clear that everyone at Game Room City goes the "extra mile" to take care of their customers.
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